Product 02 of 09

Chat AI

Conversational agents that sell, not just answer.

Pre-sales, sales and support on WhatsApp, the website and Instagram, at any hour.

The problem

Enquiries arrive on WhatsApp, the website and Instagram at hours nobody is staffed for. By the time someone replies, the buyer has asked a competitor the same question.

How it is built

Language models tuned on your product and on the objections your buyers actually raise, not a decision tree that breaks on the first question it was not drawn for.

Channels
WhatsAppWebsiteInstagramMessenger

What it does

01

Pre-sales and sales agents

Reads buying intent, answers product and pricing questions, handles the objection in the thread and books the meeting.

02

Support agents

Resolves the routine day and night, and hands over to a named person, with the context written down, when it should.

03

Every channel by default

One agent across WhatsApp, the website, Instagram and Messenger, carrying the conversation between them.

Why most chat widgets fail

"Hi, how can I help?" Buyers hate it.

Most chat widgets are scripted bots that waste a buyer's first 3 messages on "let me transfer you". By message 5 they've left and gone to a competitor. A real SDR would have asked a smarter first question. Now AI can.

01 / Scripted nonsense

"Press 1 for sales", but for chat

Generic widgets ask the same scripted questions regardless of intent. High-value buyers churn through them in seconds. You lose deals you never knew you had.

02 / After-hours dead

Buyers research after hours

SaaS evaluation, B2B research: plenty of it happens outside business hours. Your "live chat" is "send us an email". They send it to a competitor instead.

03 / No CRM context

Conversations vanish into a queue

Most chat tools dump transcripts to email. By the time your AE reads it, the buyer's already on a call with someone else. Speed matters.

How it works

An AI assistant on every page. All night.

Custom-trained on your real sales conversations. Reads the page the visitor is on. Asks the question a senior SDR would ask. Books direct to your calendar. When a hot-lead trigger fires, the conversation is handed to your team.

  • Reads page context. Visitor on /pricing gets a different first question than visitor on /case-studies.

  • Trained on your real conversations. Voice, objections, pricing: your reality, not a generic template.

  • Books direct from chat. Calendar slots offered in the conversation.

  • Hot leads handed to your team. When the buyer signals real intent, the AI assistant hands the conversation to your own team.

  • Every conversation into your CRM. Full transcript + summary + lead score.

AI assistant

Online · responds in seconds
  1. AI assistant

    Hi, looks like you're on the AI Audit page. Curious what brought you here today: is it more the funnel side or the AI side you're trying to figure out?

  2. More the AI side. We're a 40-person SaaS, looking at where to deploy.

  3. AI assistant

    Got it. The audit is built for exactly that situation: we map your funnel and tell you which agent in which stage will move revenue fastest. Want me to put 15 min in the diary with the principal who'd run it?

  4. Sure. Thursday afternoon?

  5. AI assistant

    Done. Thu 2pm is locked in with our team. You'll get a calendar invite in a sec. Anything else useful to send through ahead?

Powered by Navrev · Conversation logged to CRM

Live in 7 days

From kickoff to live on your site in 7 days.

Train, embed, test, live. One line of script on your site. Gaps reviewed every week.

01Day 1

Train on your sale

Share your top 20 sales conversations. We train the agent on voice, objections, pricing: your real sale.

≈ 60 min · your side

02Days 2 to 4

Page-aware setup

Agent is set up for each page's intent. /pricing gets a different first question than /case-studies. Calendar wired in.

≈ 30 min · your side

03Days 5 to 6

Test on staging

You talk to it as a buyer. Try edge cases. We tune the prompts and add guardrails before launch.

≈ 45 min · your side

04Day 7

Embed & live

One script line on your site. Live in seconds. Conversations logged and gaps surfaced weekly.

≈ 15 min · your side

Knowledge base

How we build what it knows.

Five steps before it talks to your buyers, including what it will not answer and who keeps it current.

01

Source capture

Your website, pricing, service documents, FAQs, past sales emails and top sales conversations.

02

Gap interview

A session with whoever answers the hard questions: objections, edge cases and what the business will not promise.

03

Structuring

Content organised into intents, with an explicit list of what the agent will not answer and when it escalates.

04

Adversarial testing

We try to break it before you see it: pricing pressure, competitor comparisons, complaints and off-topic questions.

05

Sign-off

You approve the answer set, and a named owner on your side keeps it current.

In your monthly fee

An AI assistant that scales.

Custom-trained agent with a reviewed improvement loop. No per-conversation charges. No usage caps.

Page-aware conversations

Different opening per page. Pricing page gets different question than case studies. Context-rich from message one.

Trained on your sale

Voice, objections, pricing, common questions: built on your real conversations, not a generic template.

In-chat calendar booking

Slots offered directly in the conversation. Booked + confirmed before the visitor closes the tab.

Hot-lead handoff to your team

When intent signals fire, the conversation is handed to your team.

Full CRM sync

Every conversation: transcribed, summarised, lead-scored, written to CRM as contact + opportunity.

Reviewed improvement loop

Every conversation logged. Unanswered or escalated questions surfaced weekly. Knowledge base updated after review.

Why us

Chat AI > generic widget.

A custom-trained agent beats a scripted widget that frustrates buyers.

What you getIntercom / DriftIn-house SDRNavrev
Trained on your saleNo.GenericYes.If trained wellYes.Custom-trained
Page-aware conversationsNo.Same scriptNo.No contextYes.Per-page intent
24/7 coveragePartly.Bots fall overNo.9 to 5 onlyYes.Always-on
Hot-lead human handoffNo.Yes.Yes.To your team
Time to liveHours (untrained)Months (hire and ramp)Yes.7 days

Where it sits

The second stage: the chat that becomes a meeting.

  • B2BStage 2 of 4 · Meeting
  • B2CStage 2 of 4 · Meeting
  • E-commerceStage 2 of 4 · Convert
See the whole platform

The things everyone asks

Everything you'd ask on the demo.

Training, integration, contract and review: covered.

Custom-trained on your real sales conversations. Knows your offer, pricing, common objections. Reads the page the visitor is on for context. Conversations are logged, and unanswered or escalated questions are surfaced weekly so the knowledge base can be updated after review. Most generic widgets are static after install.

7 days from kickoff. Includes script training, site embed, calendar booking, and CRM integration.

Pricing depends on scope: team size, integrations, volume. We share a written quote on the discovery call. No hidden fees, no platform markups, contracts always month-to-month after the setup period.

No. It introduces itself as an AI assistant, but talks like a knowledgeable senior SDR. When a hot-lead trigger fires, the conversation is handed to your team.

Yes. Conversations transcribed and written to your CRM as contacts and opportunities. Salesforce, HubSpot, Zoho, Pipedrive supported. Custom CRMs via API.

Every conversation is logged, and unanswered or escalated questions are surfaced weekly for review. You can pause it or override any time. Live takeover from any team member with one click.

The next step

Find out what you're leaving on the table.

The audit is free. The findings are yours whether we work together or not.

or write to hello@navrev.com