Natural, low-latency conversation
Responds at the pace of a person, qualifies against the criteria you set, and writes the context down for whoever picks it up.
Product 05 of 09
Voice AI
Real conversations by phone, at any volume.
Inbound and outbound calls answered and placed at volume, as conversations rather than menus.
The problem
Call volumes the team cannot answer, and callers who hang up on a phone tree. A lead that waits overnight is a lead you paid for twice.
How it is built
Low-latency speech with language-model reasoning underneath, so the call keeps its thread when the caller changes the subject.
- Used for
- Inbound supportReminder callsBookingsCollections
What it does
A choice of voices
Set by market, language and brand, so the voice fits the business that is calling.
Configurable and scalable
Scripts, criteria and hand-offs are yours to set, and the same agent takes 10 calls or 10,000.
Why inbound calls leak
Every missed call is a lost deal.
Buyers who pick up the phone are your highest-intent leads. And many teams send them to voicemail, a generic menu, or a long hold, at which point they hang up and call your competitor.
01 / Missed calls
Voicemail kills high-intent leads
A buyer who calls and gets voicemail rarely waits. The next thing they do is dial a competitor. You don't lose the deal. You never had it.
02 / Reception hours
Live reception keeps office hours
A full-time receptionist is great for 9 to 5 weekdays. After-hours? Weekends? Public holidays? High-intent calls still come in when no one's there.
03 / Routing chaos
IVR menus rage-quit callers
"Press 1 for sales, 2 for support, 3 for…" and many callers hang up before they reach the right option. Worse, the prospect with a real buying question ends up with a junior rep.
How it works
From ring to booked meeting in one call.
Routes to your existing number. Speaks naturally, at the pace of a conversation. Books meetings, takes messages, transfers complex cases to your team. Live in 48 hours.
Natural voice. Pauses and intonation that keep the conversation moving.
Trained on your offer. Pricing, hours, common questions: answers what humans answer.
Books direct to your calendar. "Can you do Thursday at 2?" Done. SMS confirmation sent.
Transfers live to humans. Complex calls route to your team based on actual need.
Every call into your CRM. Transcribed, summarised, written as a contact + opportunity.
Knows your customers. Connected to your CRM, it recognises repeat callers, knows what they last bought and suggests the next relevant offer, following rules you set.
Call in progress · 02:14
AI
Voice AI
Your business · Sales line · 3:42 AM · Tue
Latest exchange
“Sure, Thursday at 2pm works. I've put you in with Sam, our sales lead. You'll get an SMS confirmation in a moment with the meeting link.”
- Booked
- To CRM
- SMS sent
Live in 48 hours
From kickoff to first call in 48 hours.
Route, train, test, live. No new phone system. No long contract.
01Hour 0
Route to your number
Forward your existing line. Or get a new dedicated number. Either way, no new phone system to install.
≈ 15 min · your side
02Hour 4
Train on your offer
Pricing, hours, common questions, escalation rules. We feed the agent your real call examples, not generic templates.
≈ 60 min · your side
03Hour 24
Test & refine
You call it. Try to break it. We tune the script, voice, escalation rules. Edge cases caught before launch.
≈ 30 min · your side
04Hour 48
Live · 24/7
Live on your line. Transcripts are reviewed weekly. Pause or override any time.
Always-on
In your monthly fee
A reception desk that never closes.
More than an answering machine. A trained voice agent that holds real conversations, qualifies leads and routes calls.
Natural voice
Pauses, intonation, the occasional "let me just check that". A conversation, not a phone tree.
Trained on your offer
Pricing, hours, common questions, escalation rules. Answers what humans answer and escalates the rest.
Smart routing
Books direct, transfers to humans, or takes a message, based on the caller's actual need, not a static menu.
Calendar booking by voice
"Can you do Thursday at 2?" It books straight into your team's calendar. Confirmation SMS goes out within the call.
Call summaries to CRM
Every call: transcribed, summarised, written into the CRM as a contact + opportunity. Reps walk into briefed meetings.
Multilingual ready
English, Mandarin, Hindi, Cantonese. Voice and language match the caller. AU/APAC/UK coverage without staffing changes.
Why us
Voice AI > voicemail or IVR.
Voice AI books meetings 24/7 and covers the calls a 9 to 5 receptionist and voicemail miss. Connected to your CRM, it knows your business context. Add ReLeads to call back cold leads.
| What you get | Voicemail | FT receptionist | Navrev |
|---|---|---|---|
| Picks up every call | No. | Partly.9 to 5 only | Yes.24/7 |
| Books direct to calendar | No. | Yes. | Yes.In the call |
| CRM logging | No. | Partly.Manual | Yes.Auto + summary |
| Knows existing customers | No. | Partly.If they remember | Yes.From your CRM |
| Multilingual | No. | Partly.Hire each | Yes.Built-in |
| Time to live | Instant (useless) | Weeks (hire) | Yes.48 hours |
Where it sits
The close and after it: confirmations, walk-ins and follow-up.
- B2BStage 4 of 4 · Sale
- B2CStage 3 of 4 · Deal
- E-commerceStage 4 of 4 · Recover
The things everyone asks
Everything you'd ask on the demo.
Voice quality, transfer logic, CRM and contract: covered.
48 hours from kickoff. We forward your existing line (or give you a new one), train the agent on your offer, and you're answering calls 24/7.
Natural pauses, intonation, and conversational flow.
Pricing depends on scope: team size, integrations, volume. We share a written quote on the discovery call. No hidden fees, no platform markups, contracts always month-to-month after the setup period.
Yes. Complex calls or escalation triggers route live to your team based on the caller's actual need. The agent books, transfers, or takes a message intelligently.
Yes. Every call is transcribed, summarised, and written into your CRM (Salesforce, HubSpot, Zoho, Pipedrive) as a contact + opportunity. Reps walk into briefed meetings. Connected to your CRM, it can also recognise existing customers and use your business context on the call.
English (AU/UK/US accents), Mandarin, Cantonese, Hindi. Voice and language match the caller automatically.
Yes, through ReLeads, which is scoped on its own. It calls only people who enquired with you or bought from you before, never a purchased list.
The next step
Find out what you're leaving on the table.
The audit is free. The findings are yours whether we work together or not.